Our Response to COVID-19


Updated 5/28/2020

On May 21, Chaffee County officially announced that rafting companies are authorized to be open. Effective immediately, we are taking reservations for trips. Whether you are looking to go rafting, rock climbing, hiking, camping, or ziplining on our aerial adventure park, we're excited to offer opportunities for families and members of the same household to enjoy the outdoors together.
 
RAFTING

ROCK CLIMBING

HIKING

CAMPING

ADVENTURE PARK

Know that we are committed to mitigating the risks of COVID-19 for both our guests and our employees. We have adapted our operating protocols to help you feel more comfortable and confident in your decision to adventure with us. We built each activity’s protocols specifically for that activity, thereby addressing the unique concern or risk areas. We will continue to monitor the situation and adapt our operations to comply with local, state, and federal agencies.

This page will be updated as we receive more information. If you have further questions, we encourage you to call. We look forward to seeing you this summer!


Here's What You Can Expect:

Fresh Air & Sunlight
The LA Times considers whitewater rafting to be one of the best ways to vacation with your family this summer. The sunlight, heat, and air circulation of the outdoors help minimize the risk of the virus.
  Health Screenings
Employees will participate in daily health screenings before each shift. We will also ask our guests to participate in a health screening before their trip.
  Increased Sanitation
We will be working hard to make sure our gear and facilities are cleaned regularly. Please bring your own hand sanitizer to carry with you during your trip!
         
Face Coverings
All guests will be asked to bring their own face covering - buffs, masks, or bandanas. Our employees will be required to wear masks according to current recommendations. We will ask you to wear them when appropriate.
  Private Trip Options
In order to promote social distancing, private trip options are available, whether you want your own boat on the river or you're looking for a private guided hike or rock climb.

 
Contact-Free Care
Our online reservations and digital waivers help to make our check-in process contact-free from beginning to end.

For more information, please refer to the following sites:

FAQ:

What is your COVID-19 cancellation policy?

For reservations made after May 1, cancellations directly due to COVID-19 restrictions (like travel, state shutdowns, county mandates) will be refunded. Otherwise, our normal lenient cancellation policy applies - if you cancel your reservation or reduce your number of participants up until 24 hours prior to your trip departure, there is a $15/person/activity cancellation fee, and the rest is refunded. If you cancel your reservation or reduce your number of participants less than 24 hours prior to your trip, there is no refund.


What cleaning and sanitizing procedures are being used by Noah's Ark?

We will be cleaning facilities and gear in accordance with CDC guidelines. We ENCOURAGE YOU TO BRING YOUR OWN SUPPLY OF HAND SANITIZER.

How will transportation be handled?

We will be limiting the number of people on buses and using social distancing strategies. We will be loading the back of buses first, unloading the opposite way, and spacing between family groups. You will be asked to wear a mask during the short rides to or from activities, and when you are out and about on our property.

Can social distancing be met while rafting?

Currently, if you are in one family/household, you can all raft together in your own boat. If you are a mixed group, we will limit to 4 per boat.

When will I have to wear a mask?

In accordance to state and county requirements, you will be asked to bring and wear a mask whenever you are in a vehicle (i.e., on the bus back from your rafting trip) and when you are out and about on our property. Face coverings do not have to be worn on the river.

1.719.395.2158
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